Diamonds are by far the hardest of all of the gemstones. Next on the hardness scale is the gemstone family, Corundum. The corundum family includes Sapphires and Rubies.

All of our jewelry is inspected prior to offering for sale. We stand behind everything that we sell and warrant that all items will be free from any manufacturing defects at the time of delivery. Our 12 month warranty offers free prong tightening, re-polishing, rhodium plating and cleaning services. We also are glad to make adjustments for a minimal cost.

In the event that there is ever a problem with your jewelry or you are in need of other services that are not covered under our 12 month warranty, we can give you a list of qualified jewelers that are able to help you with your jewelry needs. Here is a list of jewelers in the Cincinnati area that would be able to help with your service needs. Recommended Cincinnati Jewelers

Please Contact us if you have any questions or would like to return your item(s) to take advantage of our free 12 month warranty or request additional repair work needed to service your Krombholz jewelry.

It is important to put you pearl necklace on last after applying any hairspray or perfume. After wearing, pull carefully through a soft cotton cloth.

If the item is in stock, we will ship within 2 business days. The shipping method you chose will determine how long it will take to get you. Some of our pieces are made to order. These items normally take 4 weeks to manufacture. We will let you know what are timing on your piece will be when you order it.

Yes, both of our sidewalks are free of steps and our front door is at ground level. Call us as you arrive (513-891-1930) and we can assist you with your entry.

If, for any reason, you are not completely satisfied with your purchase, you may return it within the first 30 days for a full refund or exchange. To return an item, simply follow the Return Procedures listed below:

Contact us at 1-513-891-1930.

Let us know that you wish to return your order.

For local clients, we will make an appointment for you to stop in to transact the return.

For non-local clients, within one business day of your phone call we will email you a pre-paid, fully insured shipping label.

For those who are shipping a return, carefully package your item in a way that will protect it and make sure to include your name and contact information in case we have any questions.

Your order should arrive in our office in two business days (excludes weekends and holidays).

All refunds will be processed within two weeks and done in the form of the original purchase method.

Damaged and Used Items:

Returned merchandise must be undamaged and in "new and unused condition." Items showing obvious signs of wear or alteration by a jeweler other than Krombholz will not be accepted.

Special orders:

Special orders cannot be returned. A standard or stock ring plus center diamond that we mount together - is not considered a special order.